How to: Run a ping test

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What is a Ping Test

A ping test is used to check if a computer is connected to a network and also determines the latency or delay between two servers. You can run a ping test:
– To troubleshoot connectivity issues as well as response time.
– To check if your network card is functioning properly
– To diagnose intermittent connection

How to run a ping test on Windows devices

Step 1: go to start -> run
Step 2: Key in ‘cmd’
Step 3: in command prompt key in “ping” follow by the web server you want to do the test on. Example: “ping www.google.com”

By default it will only send 4 pings, if you want to run a continuous ping, add -t after the web server address. Example: “ping www.google.com -t”

Press the “Control” + “Break” to stop the ping, this will display the statistics up till that moment and resume, to stop it completely, press “Control” + “c”

How to run a ping test on Mac devices

Step 1: on spotlight, type in Network Utility
Step 2: go to the ping tab
Step 3: Enter the network address to ping and indicate the number of pings you want to send or select “Send an unlimited number of pings” if you want to send continuous pings.

How to run a ping test on smart devices

For smartphones and tablets you can download the below network utility apps that are available on iOS and the Google Play Store.
Apple iOS: iNetTools
Google Play Store: Network Utilities

Running an external ping test

The below is a result if you run a ping test on “www.google.com”

Reply from 74.125.68.105: 64 bytes ttl=57 time=3.530 ms
Reply from 74.125.68.105: 64 bytes ttl=57 time=4.855 ms
Reply from 74.125.68.105: 64 bytes ttl=57 time=2.969 ms
Reply from 74.125.68.105: 64 bytes ttl=57 time=3.100 ms
Ping Statstics for 74.125.68.1053
Packets: sent = 4, received = 4, lost =0
Approximate round trip times in milli-seconds:
Minimum = 2.969 ms, Maximum = 4.855 ms, Average = 3.613 ms

In this case, google.com is responding to your device. The time in milliseconds is the ping rate between the test device and Google’s server, this particular ping test indicates that it took an average of 3.613ms across 4 runs for your device to communicate with Google.com

If your ping test is unsuccessful, you’ll get a “Request timed out” message like the below

Pinging 74.125.68.105 with 64 bytes of data
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Ping statistics for 74.125.68.105;
Packets; Sent =4, Received = 0, Lost = 4 (100% loss)
Approximate round trip in times in milliseconds:
Minimum=0 ms, maximum – 0 ms, Average = 0 ms

In this case, either the web server is down or you might be facing connection issues, to better determine, simply run a ping test to another web server to see if you get the same error.

Run a ping test to check your network card.

Besides using a ping test to check your connectivity with external servers, you can also use ping test to check if your network card is functioning properly. Etc. your Wi-Fi or Ethernet adaptor. To do an internal ping test, simply ping 127.0.0.1 (commonly known as the loopback address or localhost)

Note: This test can be performed even when you are not connected to the internet

Diagnose intermittent connection

As mentioned above, when running ping test you have the option to run continuous pings. This comes in useful when you are facing intermittent connection. When faced with such issues, you can run a continuous ping for about 2-3 hours. Copy and paste the results and send it to your Internet Service Provider to diagnose the issue.

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